error

  • Resolved mahmood728

    (@mahmood728)


    8 years, 1 month ago

    Hi
    I get this error :
    Warning: array_shift() expects parameter 1 to be array, object given in …/public_html/wp-content/plugins/awesome-support/includes/admin/metaboxes/ticket-main-tabs.php on line 212

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    8 years, 1 month ago

    Hi:

    What version of the plugin are you running?

    Also, the version of PHP and WordPress.

    Finally, can you try disabling other plugins and switch the theme to the basic WP 2016/2017 theme – if the error disappears then it means you’re running into a conflict with a plugin or the theme.

    Thanks!

    Thread Starter mahmood728

    (@mahmood728)

    8 years, 1 month ago

    Awesome Support: 5.0.1
    wordpress: 4.9.5
    PHP: 7.0.9

    can you try disabling other plugin : not now

    Plugin Author awesomesupport

    (@awesomesupport)

    8 years, 1 month ago

    Hi:

    Have you defined any priorities for your tickets? Does the ticket you’re viewing having a priority attached? The error message looks like its related to priorities.

    Thanks.

    Thread Starter mahmood728

    (@mahmood728)

    8 years, 1 month ago

    yes I think
    but I disabled the priority box , however it has been remained tick in below items in priority box :

    Show On Front End?
    Show In Column List?
    Color-code Ticket Header?

    I removed thease check mark and the error has gone

    • This reply was modified 8 years, 1 month ago by mahmood728.
    • This reply was modified 8 years, 1 month ago by mahmood728.
    Plugin Author awesomesupport

    (@awesomesupport)

    8 years, 1 month ago

    Ah, good to know.

    Let us know if you need anything else.

Viewing 5 replies - 1 through 5 (of 5 total)

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