• We use the Curcy – WooCommerce Multi Currency plugin for currency conversion before payment, our website displays prices in shekels, and payment must be made in dollars, because the payment gateway does not accept shekels. But there are two problems. We want the conversion to be only for order payment, before payment through the payment gateway, the order display in the admin panel should be in shekels. Now we see the display of goods in the admin panel in dollars, and sometimes the prices are in shekels, and the dollar sign. We want to see everything in shekels in the admin panel.

    And the second problem, often when placing an order, an error occurs “There was an error processing your order. Please check for any charges in your payment method and review your <a href=\”%s\”>order history</a> before placing the order again.” This is due to the fact that the conversion occurs before checking in Woocomerce and Woocomerce cannot compare the order totals, so it gives an error. Also, disabling the Curcy – WooCommerce Multi Currency plugin solves the problem.

    The page I need help with: [log in to see the link]

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  • Hi,

    Thank you for reaching out. I see that you’ve also opened a ticket in our official support forum regarding this issue: https://villatheme.com/supports/topic/curvy/

    To avoid duplicate discussions and keep everything in one place, let’s continue troubleshooting there. Please follow up in that ticket so we can assist you further.

    Thank you for your understanding!

    Best regards.

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