Good afternoon, and thank you for reporting this.
The error you’re seeing is not caused by WordPress or All-in-One Video Gallery itself. It is a response returned directly from Bunny.net’s TUS (resumable upload) server. What the error means
tus: upload is currently locked (HTTP 423)
This indicates that the same file upload session is already in progress, paused, or was interrupted on Bunny’s side. While the upload is in a locked state, Bunny temporarily blocks any further requests for that upload ID.
This usually happens in one of these situations:
- The browser tab was closed or refreshed during upload
- Network connectivity was interrupted
- The same file upload was triggered more than once
- A previous failed upload has not yet timed out on Bunny’s server
How to resolve it
Please try the following steps:
- Wait 2–5 minutes and try uploading again
(Bunny automatically releases locked uploads after a short timeout)
- Refresh the page and retry the upload
Please start a fresh upload instead of resuming the previous attempt
- Clear the browser cache or try a different browser
- Make sure the same file is not being uploaded simultaneously
(for example, in multiple tabs or by multiple users)
Important note
All-in-One Video Gallery does not manage or control the TUS upload lock. The plugin simply passes the file to Bunny Stream, and the locking mechanism is handled entirely by Bunny’s upload server.
Need deeper investigation?
If the issue continues, we’ll need to collect a few technical details (upload logs, file metadata, and configuration), which is best done privately.
Kindly submit a support ticket here:
👉 https://plugins360.com/support/
Once submitted, please include:
- File size and format
- Browser and operating system
- Whether the issue occurs consistently or intermittently
- Any recent failed upload attempts
This will allow us to investigate the issue in detail on our end and assist you more effectively.
Thank you for your understanding, and we look forward to resolving this for you 👍
