Error “duplicate column” after update

  • Carloalberto Fornea

    (@carletto0282)


    3 days, 20 hours ago

    Hi,

    I’m getting this error after updating the plugin to its last version

    Error while upgrading a database: Duplicate column name ‘note_context’

    There is a way to fix this error? Or at least delete any shopMagic data in the db and restart with a fresh install of the plugin?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support rzepsen

    (@rzepsen)

    3 days, 2 hours ago

    Hi, @carletto0282

    Thank you for contacting us.

    Could you please provide the following information?

    • Current version of the ShopMagic plugin
    • WordPress version
    • WooCommerce version
    • PHP version

    Also, please go to WooCommerce → Status → Logs and check whether there are any errors related to our plugin or database updates.
    If you find any relevant log entries, please send their contents in your reply.

    Additionally, could you confirm whether the issue still occurs after performing a manual reinstallation/update of the plugin?

    This information will help us better identify the source of the problem.

    Thank you!

Viewing 1 replies (of 1 total)

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