• Resolved cjtp

    (@cjtp)


    Hello,

    I’ve used this plugin many times without any problem, but with this page it just wont work. When I get to step 2 I get this error:

    Server Code: 200
    Status: OK
    Response:

    INSTALL ERROR!
    DATABASE CREATION FAILURE!
    Unable to remove table from database “painlesscream_com_db.clk_abc86cba21_wp_cartflows_ca_cart_abandonment”.
    Please remove all tables from this database and try the installation again. If no tables show in the database, then Drop the database and re-create it.
    ERROR MESSAGE:

    So far I’ve tried:
    Removing the cart abandoment plugin.
    Removing W3 plugin
    Manual install

    What else can I try?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey @cjtp,

    In this case, you will need to create a new empty database (no existing tables) and then connect to that. The plugin only works with an empty database.

    Let me know if that helps~

    Thread Starter cjtp

    (@cjtp)

    Hey @corylamleorg,

    thanks for the fast response. I’ve already done that many times without succes.

    Hey @cjtp,

    I would also make sure you don’t have any views or procedures. In the event you don’t have any other objects in your database, are you still seeing the error message above?

    Thxs

    Thread Starter cjtp

    (@cjtp)

    Hej @corylamleorg

    Yes… I’ve downloaded WP from fresh -> deleted everything in the database, but the installer and file containing the copy, and then run the installer.

    Hey @cjtp,

    That is very odd. Have you tried this on a different server by chance? If you want to submit a support ticket for this issue I can have a closer look at your setup. Please provide a link to this thread when submitting the ticket.

    Thanks~

Viewing 5 replies - 1 through 5 (of 5 total)

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