Error 400 in Console | ww.wp.xz.cn

Resolved blackdotaustria
(@blackdotaustria)

4 years ago

Hi,
currently we experience problems with the tracking. we get an error 400.
Debug Mode shows “An error occurred
The MaxMind DB file’s search tree is corrupt”

Which is some kind of weird, as we dont use maxmind for geolocation 🙂

Thanks in advance

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

mattmary
(@mattmary)

4 years ago

Hi @blackdotaustria

Sorry to hear that you encounter some issues with our plugin.
Can you try to update the database from the menu Matomo Analytics > Diagnostics > Troubleshooting > Install/Update GeoIP DB?
Kind regards

Mat

mattmary
(@mattmary)

4 years ago

Hi @blackdotaustria

Any chances you read my previous message?

Kind regards

Mat

Thread Starter blackdotaustria
(@blackdotaustria)

4 years ago

hi! thanks this solved our problem!

mattmary
(@mattmary)

4 years ago

thank for your feedback @blackdotaustria.
I close this topic then

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error 400 in Console’ is closed to new replies.

4 replies
2 participants
Last reply from: mattmary
Last activity: 4 years ago
Status: resolved