Error 401 Brevo

  • Resolved Alpha Vale Tec

    (@donatelol)


    1 year, 11 months ago

    Hi,

    Return error 401 in Brevo

    Server Response{ “code”: 401, “message”: “not verified”, “errors”: [ “not verified” ] }

    Help me

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    1 year, 11 months ago

    Hello @donatelol,

    Thank you for reaching out to us regarding the error 401 you’re experiencing with Brevo.

    I understand that this issue is preventing you from using Brevo’s services effectively. Based on the error message you provided, it appears that the issue may lie with your Brevo API key.

    As a first step, I recommend checking with Brevo Support to ensure that your API key is active and approved. They can verify if the key is configured correctly and if there are any issues on their end.

    Once you’ve confirmed the status of your API key, please let us know if you’re still experiencing the error. We’ll be happy to assist you further or escalate the issue to our developers if necessary.

    Thank you for your cooperation.

    Thread Starter Alpha Vale Tec

    (@donatelol)

    1 year, 11 months ago

    Hello,

    I tested again by reinstalling the plugin. I used the same key and now it works fine.

    The plugin is great…I found it very strange that it didn’t work.

    Thanks for the feedback!

    Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    1 year, 11 months ago

    Hello @donatelol,

    Thank you for your feedback. I’m glad to hear that the issue is resolved now that you have reinstalled the plugin.

    I’m not sure why it didn’t work initially, but sometimes technical glitches can occur. I appreciate you letting me know that the plugin is working fine now.

Viewing 3 replies - 1 through 3 (of 3 total)

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