• Resolved pinderchauhan

    (@pinderchauhan)


    getting this msg when importing whole website templates
    Import Customizer Settings Failed!
    Your website is facing a temporary issue in connecting the template server.

    Read article to resolve the issue and continue importing template.

    Error: 403 Forbidden

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hi @pinderchauhan,

    Please make sure your system meets the system requirements to run the Starter Template plugin smoothly. You can refer to this doc about the Starter Templates system requirements.

    You might also want to try to deactivate all of the installed plugins, except the Starter Templates plugin before importing a Starter Template. Once you have done importing a Starter Template, you can reactivate the plugins.
    
    I hope it will help. Feel free to reach out to us if you have any further queries.

    Kind regards,
    Herman 🙂

    Thread Starter pinderchauhan

    (@pinderchauhan)

    i’m working on cwp panel with confi Apache:Apache/2.4.39,PHP:7.4.11,MySQL:10.1.46-MariaDB
    40 gb with 2gb ram. i have tried above process but still getting same error plz help

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hi @pinderchauhan,

    Would you mind to reach out to us through our Support Portal so we can take a look further? Please also mention about this topic when you create a ticket, so we can monitor them both.
    
    Kind regards,
    Herman 🙂

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hi @pinderchauhan,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread or reach out to us through our Support Portal.

    Thanks,
    Herman 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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