ERROR 403 – FORBIDDEN

Viewing 3 replies - 1 through 3 (of 3 total)
  • k3davis

    (@k3davis)

    12 years, 6 months ago

    Your whole site is currently returning a 500 error from “suspended.hostgator.com”. If you get your account restored again and need me to look at this particular issue, please post again.

    Thread Starter nissho325

    (@nissho325)

    12 years, 6 months ago

    Error 500 is solved and the website is accessible now. Please look at the issue again.

    Thanks

    k3davis

    (@k3davis)

    12 years, 6 months ago

    Hello,

    Another hostgator user reported the same problem when using the enhanced viewer. It appears there is some system policy or web server configuration that prevents the enhanced viewer from loading properly.

    A 403 error means you aren’t authorized – you’re trying to do something you’re not allowed to, or that you haven’t entered the right credentials to do. GDE is an anonymous service and does not require any configuration or authorization of users at all. So it does not appear to be something I can fix on my end.

    I’m continuing to look at the issue and if I can come up with a workaround I’ll let you know. Until that time you can either use the standard viewer (without document security) or try a different plugin for this functionality.

    Sorry for the inconvenience…

    Kevin

Viewing 3 replies - 1 through 3 (of 3 total)

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