error 403 when importing a design

  • Resolved englchris

    (@engl4614)


    3 years, 2 months ago

    Hello!

    After each design import attempt an Error 403 is displayed. I am using the latest version on both MailPoet installations. WordPress is also on the latest version. Can you help me?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    3 years, 2 months ago

    Hi there @engl4614,

    Thanks for reaching out!

    Is this a template you had previously exported from MailPoet? Did you edit the template somehow after exporting it?

    Thread Starter englchris

    (@engl4614)

    3 years, 2 months ago

    Hallo @guicmazeredo ,

    Yes, I first tested mailpoet and created a template. Now I wanted to import this template into the real web environment and that didn’t work.

    • This reply was modified 3 years, 2 months ago by englchris.
    Plugin Support Gui A. a11n

    (@guicmazeredo)

    3 years, 2 months ago

    Okay. Just to make sure we are on the same page, can you confirm these are the exact steps you performed:

    • Created an email template using the MailPoet editor on your local site.
    • Exported the template as shown in this image: https://d.pr/i/ZoV3dz
    • Then, you went to your live website and imported the .JSON template as shown here: https://d.pr/i/iw8ebs

    Is that it?

    Plugin Support Kel C. a11n

    (@kellymetal)

    3 years, 2 months ago

    Hi there @engl4614,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘error 403 when importing a design’ is closed to new replies.

Tags