error 404

  • Resolved iludo

    (@iludo)


    1 year, 4 months ago

    Hi

    impossible de configure G Site Kit, once logged, when the plugin try to validate de property , i found a 404 page,

    I try to reset the plugin
    I try with the plugin Health Check (and the I found a critical error page)

    The Kit was previously installed on a previous website version maybe this is the problem even if the version is no more available ?

    thanks for your help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 4 months ago

    Hello @iludo, thanks for reaching out and explaining the issue you are facing. I’d be happy to help you with this. Please could you share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. When you say Site Kit was previously installed on a different site, do you mean that you changed your site URL? Could you also confirm if you have changed your wp-admin path?
    3. The URL you land on when seeing the 404 error.

    If you could also share a recording of your experience then that would be very helpful indeed. You can use a service such as Loom to capture this and share the recording here or via the private form.

    Let me know if you have any further questions at this time.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 4 months ago

    @iludo I just wanted to check back in with you to see if you are still experiencing this issue? If you are, please share the requested information above and I will be happy to help.

    Thread Starter iludo

    (@iludo)

    1 year, 4 months ago

    it’s okay, thank you !

    Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 4 months ago

    @iludo Glad to hear that! Thanks for letting us know.

Viewing 4 replies - 1 through 4 (of 4 total)

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