• Resolved JosephJL

    (@josephjl)


    Hi, I have 21 websites all using the Google XML Sitemaps plugin. 4 of them give me a 404 error:

    “Not Found
    The requested URL /sitemap.xml was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

    I went through the checklist and everything was fine. My hosting company told me that “the sitemap wasn’t posting on the server side”

    Any help would be greatly appreciated. All of the 21 websites have identical plugins installed with all of the same settings. The servers are apache is there any server port setting that may be affecting this? Please help. Thank you kindly, Joseph

    https://ww.wp.xz.cn/plugins/google-sitemap-generator/

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  • Thread Starter JosephJL

    (@josephjl)

    Hi, more details. As mentioned previously all sites are running the same plugins. One of which is WP3, I’ve disabled it and uninstalled Google XML Sitemaps several times. I then reinstall it, When I go back into the settings of Google XML Sitemaps it is still populated with my custom settings? Where are they coming from, does this help explain anything about this issue with the 4 of 21 sites? Thanks again, Joseph

    Thread Starter JosephJL

    (@josephjl)

    Hey Everyone, my hosting company figured out the problem. Thank GOD, it was really killing me.

    In WordPress under:
    Setting,
    Permalinks,
    uncheck “Custom Structure”
    check “Post name”

    This made it work for all sites. I had to change hosting companies so many time that I think this setting was intervertately changed during the process. Anyway I hope that this helps others too. God Bless, Joseph

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