Error 500

  • svalici

    (@svalici)


    7 years, 3 months ago

    Hi support,

    since i upgraded to woocommerce 3.5.4 i got a 500 error when i try to download the pdf invoice from “my-account” “Order” button

    i have set the memory allocated to PHP WordPress: 128, PHP: 256M

    it is most of the time working in the back-office woocommerce order although i have some issues on some orders but doesnt work anymore in the my-account front-office page.

    i have run the debug mode which shows a memory exhausted as trying to allocate 135000+ memory…

    please help.

    stef

Viewing 1 replies (of 1 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    7 years, 3 months ago

    Hello Stef,
    I’m sorry to hear that. It’s odd that you don’t get this error when opening the PDF from the backend, as the functions are identical. However, possibly there’s another plugin that is only active in the frontend that is taking a bigger chunk of memory. 135000+ bytes is only ~ 0.13M. What’s the exact error message? It’s possible that even though your PHP limit is at 256, that WordPress is still limiting it to 128M. For most configurations that’s more than enough, but if there are some other heavy plugins on your site you may need more. PHP version also makes a big difference. If you are still on PHP5.X you’ll find that PHP7.2 will give you huge gains in speed performance.

    Let us know what you find!

Viewing 1 replies (of 1 total)

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