error 500

  • Resolved flora2024

    (@flora2024)


    8 months, 2 weeks ago

    I can’t edit elemetor templates when essential addons is activated, with the last wordpress and Elementor versions. When I click on the edit with Elementor button when Essential Addons is active, I immediately get a critical error 500 message and receive a wordpress email stating that my website has an issue with the Elementor plugin. I currently don’t have the time to investigate more. I unistalled it it waiting for an update to adress this. Unfortunately from now I can’t give more details.

    the email point a: type E_ERROR and the first line mentions this:

    wp-content/plugins/elementor/includes/base/controls-stack.php. Message d’erreur : Uncaught TypeError: Elementor\Controls_Stack::sanitize_settings(): Argument #1 ($settings) must be of type array, null given, called in /

    Here is the lines of the email concerning Essential addons:

    wp-content/plugins/essential-addons-for-elementor-lite/includes/Elements/Cta_Box.php(67): Elementor\Core\Base\Base_Object->get_settings(‘eael_cta_title_…’)

    wp-content/plugins/elementor/includes/base/widget-base.php(384): Essential_Addons_Elementor\Elements\Cta_Box->is_dynamic_content()

    I hope this can be adressed soon.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amit Paul

    (@paulamit)

    8 months, 2 weeks ago

    Hi @flora2024,

    Thanks for reporting this! We’ve tried reproducing the issue on our end but couldn’t replicate it. To help us investigate further, could you please share your Site Health Info?

    You can get it from:
    WordPress Dashboard → Tools → Site Health → Info tab → Copy site info

    Then simply paste the details on Pastebin and share the link with us here.

    This will allow us to re-check the issue in detail on your setup.

    Thanks!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    8 months, 1 week ago

    Hi @flora2024 ,
    Greetings! Hope you’re doing well.

    We haven’t heard back from you since our last response. Could you please provide an update when you have a moment? This will help us assist you more effectively and work toward a quick resolution.

    We look forward to your reply.
    Thank you!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    8 months ago

    Hi @flora2024 ,

    We haven’t received a response since our last reply, so we’re assuming the issue has been resolved.

    We’ll proceed to close this topic for now. You’re always welcome to reopen it or start a new one if you have any further questions or concerns.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error 500’ is closed to new replies.