error 500

  • Resolved enriquekiweb

    (@enriquekiweb)


    1 month, 2 weeks ago

    <span style=”font-size: inherit;”>I’ve had to disable the plugin because it must be incompatible with others.</span>

    I get a 500 error that sometimes appears and sometimes doesn’t… It’s an intermittent problem. And this is the error message shown on the server:

    Request exceeded the limit of 10 internal redirects due to a probable configuration error. Use “LimitInternalRecursion” to increase the limit if necessary. Use “LogLevel debug” to get a backtrace.

    When I disable the plugin, the website works correctly.

    The entire website is up to date and running on PHP version 8.4, and I have a clean .htaccess file with nothing that could cause this error.

    Has anyone else experienced something similar?

    Thanks, best regards.

Viewing 1 replies (of 1 total)
  • Plugin Support Laca

    (@lacadev)

    1 month, 2 weeks ago

    Hi @enriquekiweb

    Thanks for reporting this.
    The error message points to an Apache internal redirect/rewrite loop rather than a typical PHP fatal error. In cases like this, the plugin may be the trigger, but the root cause is often a conflict with another plugin, a cache/security rule, or a server-level rewrite configuration.

    To help isolate it, could you please let us know:

    • exactly which page(s) show the error,
    • whether it happens only on the frontend or also in wp-admin,
    • and whether it still happens if only our plugin remains active temporarily.

    It would also help a lot if you could:

    • enable WordPress debug logging,
    • check the wp-content/debug.log,
    • and ask your host for the related Apache error log entry / backtrace for the failing request.

    Since the message mentions internal redirects, the Apache log is especially important here.

    Kind regards,
    Laca from Trustindex

Viewing 1 replies (of 1 total)

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