• Resolved naamasmit

    (@naamasmit)


    Hi!
    Thank for your great plugin!
    From a few days i have an error 500 when i generate an invoice.

    In my woocommerce log:

    [13-Sep-2018 10:46:23 UTC] PHP Fatal error: Uncaught MpdfException: IMAGE Error (https://ret.calinou.co.il/wp-content/uploads/2018/05/684091_MRX-étoiles-multico.jpg): Error parsing image file – image type not recognised, and not supported by GD imagecreate in /home/calinoucdm/retailer/wp-content/plugins/woocommerce-pdf-invoices/vendor/mpdf/mpdf/mpdf.php:11750
    Stack trace:
    #0 /home/calinoucdm/retailer/wp-content/plugins/woocommerce-pdf-invoices/vendor/mpdf/mpdf/mpdf.php(12635): mPDF->_imageError(‘https://ret.cal…’, true, ‘Error parsing i…’)
    #1 /home/calinoucdm/retailer/wp-content/plugins/woocommerce-pdf-invoices/vendor/mpdf/mpdf/Tag.php(3271): mPDF->_getImage(‘https://ret.cal…’, true, true, ‘https://ret.cal…’, false)
    #2 /home/calinoucdm/retailer/wp-content/plugins/woocommerce-pdf-invoices/vendor/mpdf/mpdf/mpdf.php(16540): Tag->OpenTag(‘IMG’, Array, Array, 157)
    #3 /home/calinoucdm/retailer/wp-content/plugins/woocommerce-pdf-invoices/includes/abstracts/abstract-document.php(193): mPDF->WriteHTML(‘ <div class=”ti…’)
    #4 /home/calinoucdm/retailer/ in /home/calinoucdm/retailer/wp-content/plugins/woocommerce-pdf-invoices/vendor/mpdf/mpdf/mpdf.php on line 11750

    Can you help me!!

    Thanks a lot!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bas Elbers

    (@baaaaas)

    Can you try a different image as your logo?
    Maybe you don’t have the GD PHP library installed. If so, ask your hosting company to install it and you shouild be good to go.

    Plugin Author Bas Elbers

    (@baaaaas)

    I will resolve this topic due to inactivity.

Viewing 2 replies - 1 through 2 (of 2 total)

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