@romik84
Same problem to me.
I just made the update and after that in 3.9.7. i lost the backend. Cannot login to website and get almost everywhere 500 error.
I uploaded my prev version 3.9.4. and everything works again perfect.
What happended here???
@romik84 i’ve renamed the new version via ftp to evolve1 so Romik tell me if you want to check it.
@hage did you update the theme from an older previous version?
the problem came to me after updating from 3.9.4. to 3.9.7.
With 3.9.4. works perfect
Also i see your site is working (Whats the version of evolve?)
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This reply was modified 7 years, 8 months ago by
nickpapag.
sorry to hear that. this is a new issue to me…possible to check an error log?
Hi @nickpapag,
I have restored the previous version 3.9.4. Thank you very much for the tip.
Now it runs again.
@romik84: I just called the hoster who couldn’t find any error in the error.log.
Best Regards,
Hans-Gerd
Romik the hosting for me is the greek school network so i cant view many things in backend.
I can tell u that when updated i view my homepage ok, but when i start clicking posts and categories everywhere 500 error except the three posts that i uploaded today (if this gives u any idea)
@nickpapag can you enable the debug to find out the issue? eg. https://www.000webhost.com/blog/fix-wordpress-500-internal-server-error/ it will display some errors so I have more clue what makes the issue. thanks
Ok i’ll enable 3.9.7. and start checking
thanks and sorry for any inconveniences
@romik84
As i said i renamed via ftp 3.9.7 to evolve1 and uploaded 3.9.4. as evolve.
With 3.9.4. evolve runs perfect.
I switched via wordpress backend in evolve1(3.9.7.) and although the customization lost, i have access without problem in the backend when i am login.
But… when open in another browser (logout) i get 500 error.
@romik84: Same issue here. No problems in backend, but in frontend getting 500 error (browser in private modus)
Our (non-profit hobby org) WordPress instance is crashing this morning. I don’t know if it’s the same symptoms as an error 500, but I’ll post the stack dump here. If it’s different or unrelated to the error 500, I’ll start a new support thread.
The crash stack trace is:
Fatal error: Uncaught Error: Class ‘Kirki’ not found in /home3/ab55505/public_html/wp-content/themes/evolve/inc/admin/customizer/customizer.php:1217 Stack trace: #0 /home3/ab55505/public_html/wp-content/themes/evolve/inc/admin/customizer/customizer.php(1142): evolve_call_customize_register() #1 /home3/ab55505/public_html/wp-includes/class-wp-hook.php(286): evolve_load_the_theme_options(”) #2 /home3/ab55505/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /home3/ab55505/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /home3/ab55505/public_html/wp-settings.php(450): do_action(‘init’) #5 /home3/ab55505/public_html/wp-config.php(85): require_once(‘/home3/ab55505/…’) #6 /home3/ab55505/public_html/wp-load.php(37): require_once(‘/home3/ab55505/…’) #7 /home3/ab55505/public_html/wp-blog-header.php(13): require_once(‘/home3/ab55505/…’) #8 /home3/ab55505/public_html/index.php(17): require(‘/home3/ab55505/…’) #9 {main} thrown in /home3/ab55505/public_html/wp-content/themes/evolve/inc/admin/customizer/customizer.php on line 1217
The url is http://4dpnr.com/
Thanks for checking into this (if resolving this problem will take a while, I’ll need to FTP upload an older version of Evolve, I assume).
Cliff
@romik84
htaccess checked (no problem)
@cliffg2004 is it using the latest theme version?
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