Error 500

  • Resolved ignatgeorgiev

    (@ignatgeorgiev)


    7 years, 8 months ago

    Hello, I just went to install your plugin. When I installed and activated the plugin, the wp-admin page gives 500 error when accessed. In the error_log I get : Cannot redeclare class WPBakeryShortCode_sociallocker in [url] on line 13. Do you have any idea how can I fix this. Thanks in advance

    Ignat Georgiev

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author MyThemeShop

    (@mythemeshop)

    7 years, 8 months ago

    Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    It seems like a conflict. Can you please follow the steps mentioned in the following article and revert back if you find something?
    https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

    Looking forward to helping you. Thank you.

    Roy Mahfooz

    (@mahfoozroy)

    7 years, 7 months ago

    Hello,

    Since we did not hear back from you on our reply, we are assuming that the issue’s fixed or you, unfortunately, moved to some other solution.

    I’m closing the ticket.

    If you still need help, please feel free to reply to this ticket, and we shall assist you further.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

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