• Resolved planetjoin

    (@planetjoin)


    Help!!
    Me estoy volviendo loco desde hace 2 dias con un wordpress multisitio.
    No encuentro nada de info acerca de mi problema.
    Tengo un cliente con un wordpress multisitio con unos 8 sitios creados en subdominio. Hasta hace 2 dias andaba todo bien.
    De repente, los sitios andan ok, pero algo pasa con el wp-admin/network. Si entramos con el user y password superadmin al wp-admin de cada sitio, se trabaja perfecto y rapido sin problemas.
    Pero cuando queremos ir a la parte de “network”, por ejemplo a instalar plugins, o crear un nuevo sitio, o ver usuarios, etc.. nos da siempre error 500.
    seria aca /wp-admin/network
    El log de error de apache indica solo esto :
    [Wed Jul 19 01:34:04.341645 2017] [core:crit] [pid 889814:tid 140060661839616] (13)Permission denied: [client 152.170.102.13:58779] AH00529: /home/USUARIO/public_html/wp-admin/network/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that ‘/home/USUARIO/public_html/wp-admin/network/’ is executable
    y esto :
    [Wed Jul 19 13:10:20.874225 2017] [:error] [pid 134183:tid 140060735268608] [client 198.50.22.18:61655] SoftException in Application.cpp:651: Directory “/home/USUARIO/public_html/wp-admin/network” is writeable by group, referer: http://DOMINIO.com.ar/wp-admin/network/

    Ya investigue de todo, cambie de todo y siguen sin enganchar. De hecho tengo entendido que la carpeta /wp-admin/network no va con un archivo .htaccess (no entiendo porque busca ahi).
    La carpeta /network tiene permisos 755 y los archivos php dentro de esa carpeta tienen permisos 644.
    Todo deberia funcionar ok, pero sigue dando error 500.
    Estoy desesperado ;(
    Gracias de antemano por cualquier ayuda que puedan darme
    Fabian

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    These are English language forums. Alternately, use WP support forum in your language.

    I assume you are reporting Error 500: Internal Server Error

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter planetjoin

    (@planetjoin)

    Hello

    Sorry! i thought i posted in the spanish forum! my mistake!

    Well, i tried everything, since the beginning of the issue, The first step was to check the plugins and apparently the problem still happened.. but.. surely i made a mistake there. Finally i decided to begin to try all again, and all the problem was a plugin causing conflicts!

    Thanks!
    Fabian

    Moderator t-p

    (@t-p)

    Glad to know it 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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