Error 500 in settings page (WordPress Multisite) | ww.wp.xz.cn

Resolved Marcusvot
(@marcusvot)

5 years, 11 months ago

I’m getting error 500 on the plugin’s configuration page. Both on my local server and both on my hosted website. I disabled all other plugins and themes, and still the error. Does this plugin work with Multisite?

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter Marcusvot
(@marcusvot)

5 years, 11 months ago
I found the error in the URL. When you click on settings, you are directed to a URL that has the word “network” twice: https://site.br/wp-admin/network/network/settings.php?page=ewww-image-optimizer-options .

If I remove out a word it works.
https://site.com.br/wp-admin/network/settings.php?page=ewww-image-optimizer-options
- This reply was modified 5 years, 11 months ago by Marcusvot.
- This reply was modified 5 years, 11 months ago by Marcusvot.
Plugin Author Shane Bishop
(@nosilver4u)

5 years, 11 months ago

Hi @marcusvot ,
The plugin does indeed work on multisite normally, though I don’t use it actively on multisite, many others do.
If you can check the server error logs, there should be information there that would help us identify the problem. If you don’t have access to those, please check with your webhost.

Plugin Author Shane Bishop
(@nosilver4u)

5 years, 11 months ago

And somehow wp.org didn’t send me an email on your follow-up, or I missed it!
Anyway, I just discovered the same thing you did, that the link from the Settings page has ‘network/network/’ in the URL, which breaks horribly 🙁

Fortunately, it’s a trivial fix, and I’ll include it in the release that I’m working on right now!

Viewing 3 replies - 1 through 3 (of 3 total)

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Tags

erro-500

3 replies
2 participants
Last reply from: Shane Bishop
Last activity: 5 years, 11 months ago
Status: resolved