Error 500 Internal Server Error

  • Resolved cgalli

    (@cgalli)


    5 years, 10 months ago

    I have continius “Internal Server Error 500” with the plugin. After raising a ticket by my hoster, i received following answer:


    “With the hosting itself it seems to be no problem. This must be a bug in the plugin itself.”

    i need really urgently to fix this error with a pragmatic solution. also i have allready increase on wp-config.php with the snippet define(‘WP_MEMORY_LIMIT’, ‘256M’);

    unfortunately with it takes no affect to the page, still internal server errror 500.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Denis

    (@sdenis)

    5 years, 9 months ago

    Hello,

    The 500 error (or sometimes a white page or “The site is experiencing technical difficulties.”) is a very general server error.

    One of the first web search results says that “The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the web site’s server but the server could not be more specific on what the exact problem is.”​​

    To debug this further, please follow these steps:
    ​​
    1. Ask your host to identify this specific error and/or for the PHP error log.
    2. set WP_DEBUG to true in wp_config.php file : https://codex.ww.wp.xz.cn/WP_DEBUG and try again. See if you get any errors.
    3. ​​​​​The conflict test: ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find so that we can take a look and see what we can do about it.

    Kind regards,

Viewing 1 replies (of 1 total)

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