Error 500 – Internal Server Error after activating firewall

  • Resolved phaseform

    (@phaseform)


    8 years, 6 months ago

    When activating the firewall I get “Error 500 – Internal Server Error”. I followed along with this post. My server API says “Apache 2.0 Handler” not sure if this is the same as Apache + mod_php recommended on the Application Firewall UI

Viewing 2 replies - 1 through 2 (of 2 total)
  • wfyann

    (@wfyann)

    8 years, 6 months ago

    Hi @phaseform,

    Indeed the Server API “Apache 2.0 Handler” corresponds to “Apache + mod_php” option in the firewall optimization procedure.

    Can you see the Wordfence code inserted in the .htaccess file? (between the “# BEGIN Wordfence” and “# END Wordfence” lines)

    If you’re not already using one, could you try and temporarily switch to a default theme before carrying out the procedure again?

    Also can you please confirm the PHP version you’re running.

    wfchloe

    (@wfchloe)

    8 years, 6 months ago

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

Viewing 2 replies - 1 through 2 (of 2 total)

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