Error 500 when saving order as ‘Completed’

  • tintacora

    (@tintacora)


    9 years, 3 months ago

    Hello,

    I am having some issues with the plugin. I get a blank page with a 500 error and a message saying that my page is not available. It happens everytime I change an order status to ‘Completed’. The plugin is set to attach the Invoice in PDF format only when I set the order as ‘Completed’. And I get the same error when I try to download the invoice from the ‘Orders’ page.

    I tried to fix it upgrading my memory limit to 256MB, and the problem still remains. In my plugins status panel I get this two lines in yellow:

    – opcache For better performances No. Recommended for better performances
    – GMagick or IMagick Better with transparent PNG images
    No. Recommended for better performances

    What should I do to fix the problem?

    Thank you in advance and sorry for my poor english 🙂

Viewing 1 replies (of 1 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    9 years, 3 months ago

    Hi! A 500 error is almost always another suppressed PHP error. Try the steps from the read this first sticky on this forum and let me know what you find.
    More pointers for solving memory issues in the documentation: Solving Memory Issues

    Hope that helps!
    Ewout

Viewing 1 replies (of 1 total)

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