Error 503 after configuring the plugin

  • Resolved darkpollo

    (@darkpollo)


    8 years, 6 months ago

    Hi, This is the first time this happen to me and I have installed it on multiples sites, so not sure what happened on this install.

    I think I set up the administration password but maybe I click twice on the “save” button, so the second time the password is blank and this makes the whole 503 on the site, is that even possible?
    I went to the ftp and removed the plugin and the site went live again, but when I try to install it again, the 503 appears just on activation.
    So I imagine this is using the config on the database.
    How can I clean the database? Do you have any post with a list of all the data I need to remove using phpmyadmin or similar?

    Any other suggestions?

    Thank you for a great plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Paul

    (@paultgoodchild)

    8 years, 6 months ago

    to reset the plugin you can use this:
    https://icontrolwp.freshdesk.com/support/solutions/articles/3000040181

    If it’s giving 503 errors, I can’t say unless I see any error log entries. Do you have access to any of those?

    Thread Starter darkpollo

    (@darkpollo)

    8 years, 6 months ago

    I will try to set a debug mode and get some logs before to reset it so it can help you to fix it.

    Thanks!

    Plugin Author Paul

    (@paultgoodchild)

    8 years, 6 months ago

    Thanks! My guess is that something corrupted and it’s causing a serious error somehow which, if the data is fine, wouldn’t happen. 503s can sometimes happen with infinite loops.

    Anyways, if you can find anything, it might point to something I can improve somewhere.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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