Error 503 when click on Dashboard

Resolved Kézily Correa
(@kezily)

6 years, 8 months ago

Hello,

Since last plugin update, it is giving me Error 503 when I click on WooCommerce > Dashboard.

This error happens on 3 websites with different themes and different servers.

Can someone help me?

Viewing 8 replies - 1 through 8 (of 8 total)

Ron Rennick
(@wpmuguru)

6 years, 8 months ago

@kezily A new version was released in the last 24 hours. Can you update to that version to see if it resolves your issue?

Thread Starter Kézily Correa
(@kezily)

6 years, 8 months ago

Hi @wpmuguru,

I updated the plugin but the error continues. It takes more than 15 minutes to load all the information. During this time, the site goes down.

This only happens when I click WooCommerce > Dashboard.

George
(@siou1975)

6 years, 8 months ago

I have the SAME problem. Exactly the same. it is giving me Error 503 when I click on WooCommerce > Dashboard. Please advise.

Ron Rennick
(@wpmuguru)

6 years, 8 months ago

Have you tried deactivating all plugins except WooCommerce & WooCommerce Admin to see if the issue still exists?

Thread Starter Kézily Correa
(@kezily)

6 years, 8 months ago

Yes, I’ve already disabled all other plugins and also tested with the Tweenty Nineteen theme. The same problem happens.

Ron Rennick
(@wpmuguru)

6 years, 8 months ago

Have you checked your server error logs to see if there are any messages related to the 503 (service unavailable)?

Thread Starter Kézily Correa
(@kezily)

6 years, 8 months ago

The error logs are empty.

Plugin Support Nicola Mustone
(@nicolamustone)

Automattic Happiness Engineer

6 years, 7 months ago

Please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Error 503 when click on Dashboard’ is closed to new replies.

Tags