Error 503 when start assistant

  • Resolved peesen87

    (@peesen87)


    1 year ago

    Hello, when i open the setup assistant i get an error 503. Is it because i currently have the old microsoft smtp set up? Do i need to delete all that information or what could be the problem?

    Thank you so much for your help!

Viewing 1 replies (of 1 total)
  • David

    (@dpinson)

    12 months ago

    Hi there @peesen87,

    Thanks for reaching out! Old Microsoft SMTP settings shouldn’t cause that, but to be sure, you can try removing the SMTP details from the Settings panel. Just got to WP Mail SMTP >Settings and scroll down to the Other SMTP mailer settings. Delete any configuration settings already there and hit Save. After that, try the setup again.

    If that doesn’t work, it’s likely an issue caused by a plugin conflict. In that case, try disabling the other plugins and then run through the setup again.

    I hope that helps! Have a great day!

Viewing 1 replies (of 1 total)

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  • Last reply from: David
  • Last activity: 12 months ago
  • Status: resolved