• Resolved smartoptionsio

    (@smartoptionsio)


    Hi Support, Can you help me solve this error? It seems that you have 739 optimized images without webp versions. You can generate them here if backup copies are available. I cant find the reason for this error.

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Author WP Media

    (@wp_media)

    Hi @smartoptionsio

    This is Ioanna from Imagify and I’ll gladly assist you here!

    You have to check for “Well done” images on your Media library without the option “delete WebP”. Then try to optimize those images again until the “delete WebP” option appears which means that the WebP version is created.https://prnt.sc/11vkjuf

    Let me know if you need further assistance. I’ll be happy to help.

    Best regards,
    Ioanna

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