Error 999 (Unknown error)

  • Resolved Loren

    (@lorensol)


    1 year, 1 month ago

    Hi,

    Each time I reply to a review and tick “Publish a copy of your reply to CusRev portal”, I receive the following error: “Reply could not be published to CusRev portal. Error 999 (Unknown error).” Why is this happening, and how can I fix it?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support pistachio6321

    (@pistachio6321)

    1 year, 1 month ago

    Thank you for reporting this issue! Could you let us know what is the domain of the shop from which you are trying to post a reply?

    Thread Starter Loren

    (@lorensol)

    1 year, 1 month ago

    Hi,

    Thanks for your reply.

    I have submitted a support ticket via your helpdesk, where you will be able to see the domain of the website affected by this issue. Hopefully this will help you identify the cause of the Error 999.

    Looking forward to your assistance.

    Best regards,

    Plugin Support pear8398

    (@pear8398)

    1 year ago

    Hi,

    This issue has been resolved. I’m closing this topic here.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error 999 (Unknown error)’ is closed to new replies.

  • 3 replies
  • 3 participants
  • Last reply from: pear8398
  • Last activity: 1 year ago
  • Status: resolved