Error: A_NextGen_Data_Factory does not exist

  • Resolved deadeye5589

    (@deadeye5589)


    3 years, 8 months ago

    Hello

    out of the blue or wordpress based website stopped working. Not a single page is loading, as well as we can not get access to the WP-Admin panel anymore. All that the server deilvers is the following error message.

    RuntimeException thrown

    A_NextGen_Data_Factory does not exist.

    any idea how this can be fixed?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Imagely

    (@imagely)

    3 years, 8 months ago

    @deadeye5589,

    Sounds like a file consistency problem within NextGen Gallery plugin’s folder so let’s delete nextgen-gallery plugin folder by FTP then install it new to see if that resolves the issue.

    Thread Starter deadeye5589

    (@deadeye5589)

    3 years, 8 months ago

    Problem has been solved. Was a maleware attack to our website. The culprit set htaccess files that blocked the regular php files. After restoring a backup everything works again.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error: A_NextGen_Data_Factory does not exist’ is closed to new replies.