I am having the same issue, there is a 6 hour difference between my server and browser times:
Server Time: 2021-08-20 15:57:13 UTC (2021-08-20 09:57:13 America/Denver)
Browser Time: Fri, 20 Aug 2021 15:57:16 GMT (Fri Aug 20 2021 09:57:16 GMT-0600 (Mountain Daylight Time))
Detected IP: 184.155.64.114
I forgot to click the notify so I’m sending this again to get response notifications
Plugin Support
wfphil
(@wfphil)
Hi @mole99
I would like to have a look at your Wordfence diagnostics report. Please go to the top of the “Diagnostics” tab on the Wordfence “Tools” page. There will be a “SEND REPORT BY EMAIL” button to send the diagnostics report. Enter wftest [at] wordfence [dot] com as the email and mole99 as the forum username please.
Once you have emailed me the diagnostics report can you reply here to let me know that it has been sent. This is important in the unlikely event that your installation of WordPress is having an issue with sending mail.
Hi @ddapson
As per forum guidelines below please open your own topic:
“Unless users have the exact same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme, and configurations, then the odds are the solution for one user will not be the same for another. For this reason, we recommend people start their own topics.”
Thread Starter
Mole99
(@mole99)
Hi @wfphil
Thanks for looking into this.
The email has been sent.
Best regards
Morten
Plugin Support
wfphil
(@wfphil)
Hi @mole99
Thank you for the report.
Your server time is correct so you will need to check your phone or tablet.
1) In the date and time settings on the phone or tablet make sure they are synchronized correctly to the correct date and time in your time zone.
2) Install any pending phone or tablet operating system updates.
3) Make sure the authentication application is using the latest version.
4) Remove the entry for Wordfence in the authentication application.
5) Turn your phone or tablet fully off and on again.
6) Reload the Login Security >> Two-Factor Authentication page again to create a new QR code.
7) Try to set it up again.
8) If that still fails then you will likely have to delete the authentication application and start again. If you have many entries in your authentication application that can’t be backed up then you could try a separate, different application just for Wordfence.
