Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @laetitia-godet,

    Thanks for your message.
    Do you mean the FileBird Document Libray plugin?
    If so, please download the latest version of FileBird via wp.org.
    If not, please share with us more detailed information showing your query.

    Cheers,
    Rose

    Thread Starter laetitia Godet

    (@laetitia-godet)

    I mean “FileBird Lite” https://fr.ww.wp.xz.cn/plugins/filebird/
    I have the latest version 5.0.6

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @laetitia-godet ,

    Sorry, but the erorr in your screenshot is not in English, so I don’t know what it says.

    Also, do you mean when you deactivate FileBird, do you mean the error went away?

    Kind regards,
    -Bruce-

    Thread Starter laetitia Godet

    (@laetitia-godet)

    Here is error :
    `[error] 8966#8966: *35872603 FastCGI sent in stderr: “PHP message: PHP Fatal error: Cannot redeclare install_plugin_information() (previously declared in /home/www/bouleurs.fr/www/wp-admin/includes/plugin-install.php:499) in /home/www/bouleurs.fr/www/wp-admin/includes/plugin-install.php on line 499” while reading response header from upstream, client: 80.11.204.181, server: http://www.bouleurs.fr, request: “GET /wp-admin/plugin-install.php HTTP/2.0”, upstream: “fastcgi://127.0.0.1:9002”, host: “www.bouleurs.fr”, referrer: “https://www.bouleurs.fr/wp-admin/plugins.php?plugin_status=all&paged=1&s”‘

    And yes is I desactivate extensions it’s work

    Hi @laetitia-godet,

    Thanks for your patience.
    Please allow me to forward this to our developer unit since we just had a weekend.

    Thank you.

    Cheers,
    Rose

    Hi @laetitia-godet,

    It seems like the error does not come from FileBird.
    Could you please try activating another plugin and see if the issue persists?

    Cheers,
    Rose

    Thread Starter laetitia Godet

    (@laetitia-godet)

    I just tested adding another extension and it works.
    Do you have any prerequisites for the php version, WP version?

    Hi @laetitia-godet,

    May I know which PHP version are you using? Since we just test with WP 5.2.16, PHP 5.6 and it seems to be working well.

    Cheers,
    Rose

Viewing 8 replies - 1 through 8 (of 8 total)

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