Error adding to Salesforce

  • jasonspark

    (@jasonspark)


    12 years, 10 months ago

    I am trying to get Gravity Forms Salesforce Add-On (API version) to link a form to my company’s Salesfoce account. Every time I send a test submission through, I get the following error message emailed to me:

    “There was an error when attempting to add Entry #xxx from the form “xxxxxxxxx””

    Needless to say, nothing is showing up in Salesforce and I have no indication of what kind of error it is, where it is cropping up, or how to stop it.

    Any help is appreciated.

    http://ww.wp.xz.cn/plugins/gravity-forms-salesforce/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter jasonspark

    (@jasonspark)

    12 years, 10 months ago

    One other thing: Both Gravity Forms and the Salesfoce API plugin are the latest versions.

    maxgoldberg

    (@maxgoldberg)

    12 years, 10 months ago

    BUMP…. I would also like an answer to this, thanks!

    Plugin Contributor Zack Katz

    (@katzwebdesign)

    12 years, 9 months ago

    Check the Debug checkbox and send me the output to [email protected]

    benners

    (@benners)

    12 years, 9 months ago

    Hi Zack, I am having the same problem and will send you my output email as well.

    Scott

    (@skotmxpx)

    12 years, 6 months ago

    For what it’s worth; I was able to diagnose the problem by viewing an entry I knew failed (Forms > Entires > Entry (View). And at the bottom of the entry in the Notes section is saw the following error “Errors when adding to Salesforce: A valid 2-letter upper case state code is required.”

    The fix was pretty self-explanatory.

Viewing 5 replies - 1 through 5 (of 5 total)

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