Error after latest update

  • Resolved mitchellem

    (@mitchellem)


    7 years, 8 months ago

    Hi,
    The latest version Version 1.7.3 breaks the website,gives a blank page with the following error:

    Warning: require(C:\OSPanel\domains\test.loc\wp-content\plugins\m-chart\components/templates/highcharts-chart.php): failed to open stream: No such file or directory in C:\OSPanel\domains\test.loc\wp-content\plugins\m-chart\components\class-m-chart.php on line 515

    Fatal error: require(): Failed opening required ‘C:\OSPanel\domains\test.loc\wp-content\plugins\m-chart\components/templates/highcharts-chart.php’ (include_path=’.;c:/ospanel/modules/php/PHP-7.0-x64;c:/ospanel/modules/php/PHP-7.0-x64/PEAR/pear’) in C:\OSPanel\domains\test.loc\wp-content\plugins\m-chart\components\class-m-chart.php on line 515

    It happens with default WordPress theme, as well as other themes

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author methnen

    (@methnen)

    7 years, 8 months ago

    Hey Mitchell. This is the first I’ve heard of this as an issue. The error looks like it tried to load the template for displaying charts in the wrong place. Is there any chance I can have access to your install to look into this further?

    jamie AT methnen.com

    Thread Starter mitchellem

    (@mitchellem)

    7 years, 8 months ago

    Hi Jamie,
    Thank you for getting back to me. My installation is on localhost, so I can’t share the access.
    What I found is that if I install M Chart Highcharts Library plugin, the error disappears.

    Is this addon required with the latest update of the plugin? It was working properly with 1.6.3 version.

    Thank you

    Plugin Author methnen

    (@methnen)

    7 years, 8 months ago

    Ah, I see what’s happening. It’s another edge case I wasn’t checking for with the 1.7 release.

    Yes, with version 1.7 I had to remove Highcharts as the default rendering engine for the charts. This was due to ww.wp.xz.cn policies. Since you had charts that were using Highcharts yes, you need to install the additional plugin to make those work. You should have seen an alert at the top of all admin pages informing you of this. But clearly I need a better check dealing with this stuff when actually viewing a chart that needs the additional plugin.

    Glad you figured it out in any case.

    Thread Starter mitchellem

    (@mitchellem)

    7 years, 8 months ago

    Thanks for letting me know.
    Best regards

    kskelton

    (@kskelton)

    7 years, 8 months ago

    Hi there!

    Thank you for this thread, it was really helpful! I had this same error and installed the additional plugin to solve it. My charts are showing again but the error message is also still showing at the top of my admin pages. How can I make that go away?

    Thank you for your help! 🙂

    Plugin Author methnen

    (@methnen)

    7 years, 8 months ago

    I’ll get a fix for this again as soon as possible.

    What error message is still showing @kskeleton?

Viewing 6 replies - 1 through 6 (of 6 total)

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