• Resolved nevadanomentum

    (@nevadanomentum)


    Hi,
    Recently we have been getting an error after submitting a donation. Our donations go through Square. We have tried multiple browsers, disabling plugins and changing themes. The system report is below. Any help would be much appreciated.

    ### WordPress Environment ###

    Home URL: https://www.friendscclibrary.org
    Site URL: https://www.friendscclibrary.org
    WP Version: 5.2.4
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    Permalink Structure: /%category%/%postname%/
    Show on Front: page
    Page on Front: HOME (#2)
    Page for Posts: Unset
    Table Prefix Length: *****Secret****
    Table Prefix Length: 5
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, flamingo-spam, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, tribe-ea-success, tribe-ea-failed, tribe-ea-schedule, tribe-ea-pending, tribe-ea-draft, tribe-ignored

    ### Server Environment ###

    Hosting Provider: DBH: localhost, SRV: http://www.friendscclibrary.org
    TLS Connection: Connection uses TLS 1.2
    TLS Connection: Probably Okay
    Server Info: Apache
    PHP Version: 7.1.30
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    PHP Max Upload Size: 128 MB
    cURL Version: 7.59.0, OpenSSL/1.0.2r
    SUHOSIN Installed: –
    MySQL Version: 5.6.40
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    gzip: ✔
    GD Graphics Library: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### GiveWP Configuration ###

    GiveWP Version: 2.5.9
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Tables: ✔ wpoe_give_donors – 1.0✔ wpoe_give_donormeta – 1.0✔ wpoe_give_comments – 1.0✔ wpoe_give_commentmeta – 1.0✔ wpoe_give_sessions – 1.0✔ wpoe_give_logs – 1.0✔ wpoe_give_logmeta – 1.0✔ wpoe_give_formmeta – 1.0✔ wpoe_give_sequential_ordering – 1.0✔ wpoe_give_donationmeta – 1.0
    GiveWP Cache: Enabled
    GiveWP Cache: ✔New Donation✔Donation Receipt❌New Offline Donation❌Offline Donation Instructions❌New User Registration❌User Registration Information✔Donation Note❌Email access
    Upgraded From: 2.5.8
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: Before
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://www.friendscclibrary.org/donation-confirmation/
    Failure Page: https://www.friendscclibrary.org/donation-failed/
    Donation History Page: https://www.friendscclibrary.org/donation-history/
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: Square
    Default Payment Gateway: Square
    PayPal IPN Verification: Enabled
    PayPal IPN Notifications: N/A
    Donor Email Access: Disabled
    Stripe Webhook Notifications: N/A

    ### Active GiveWP Add-ons ###

    Give – Form Field Manager: ✔ Licensed – by GiveWP – 1.4.3

    ### Theme ###

    Name: Avada
    Version: 6.1.0

    The page I need help with: [log in to see the link]

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