Error after update to 4.0

Hi,

Can you try the previous version 3.12.0? You can get old version in this page by the way.

Also, check the connection status by going to Dashboard -> Amazon Auto Links -> Settings? If it says Disconnected, it is most likely the reason that you get the No products found. message.

You can check plugin errors by going to Dashboard -> Amazon Auto Links -> Tools -> Error Log. If you see something relevant, post the error log.

Let me know if downgrading to 3.12.0 solves the issue.

Which exact version of 4.0.0b is it? (4.0.0b01~)

Can you post the plugin error log? (Dashboard -> Amazon Auto Links -> Tools -> Error Log)

Also, after updating to 4.0.0, go to Dashboard -> Amazon Auto Links -> Templates and do you see necessary templates are activated? Also, go to the Settings -> 3rd Party screen and see if they are set as before?

Please double-check that the templates are activated when you update to 4.0.0. (Make sure that it’s not 4.0.0b01).

Error Log:
No items found.

The No items found. should only be seen in front-end. It’s not a log message.

Also, can you post more of your error log (Dashboard -> Amazon Auto Links -> Tools -> Error Log)?

There is a part that tells where it tried to access, like https://webservices.amazon.com/paapi5/searchitems. Make sure you don’t have errors With that URL. If you have, post their messages.

Also, if you see a log entry that says “The cache data is corrupted”. Let me know.