• Resolved tspencer1966

    (@tspencer1966)


    I’ve just updated the plugin to Version 3.29.0

    And when I now go into MetaSlider to do anything in the dashboard I get the following at the top of the page.

    Anyone have any ideas why?

    jQuery(document).ready(function ($) { $(document).on(‘click’, ‘.wbcr-dan-hide-notice-link’, function () { var self = $(this), target = self.data(‘target’), noticeID = self.data(‘notice-id’), nonce = self.data(‘nonce’), noticeHtml = self.closest(‘.wbcr-dan-hide-links’).prev(‘.wbcr-dan-hide-notices’).clone(), contanierEl = self.closest(‘.wbcr-dan-hide-links’).prev(‘.wbcr-dan-hide-notices’).parent(); contanierEl.find(‘.wbcr-dan-hide-links’).remove(); contanierEl.slideUp(); if (!noticeID) { alert(‘Undefinded error. Please report the bug to our support forum.’); } $.ajax(ajaxurl, { type: ‘post’, dataType: ‘json’, data: { action: ‘wbcr-dan-hide-notices’, target: target, security: nonce, notice_id: noticeID, notice_html: noticeHtml.html() }, success: function (response) { if (!response || !response.success) { if (response.data.error_message) { console.log(response.data.error_message); self.closest(‘li’).show(); } else { console.log(response); } contanierEl.show(); return; } contanierEl.remove(); }, error: function (xhr, ajaxOptions, thrownError) { console.log(xhr.status); console.log(xhr.responseText); console.log(thrownError); } }); return false; }); });

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @tspencer1966

    Thanks for using MetaSlider. We’ve had +100,000 installs of this new version and no other reports of errors, so there may be something unique with your site.

    Thread Starter tspencer1966

    (@tspencer1966)

    It happens when I go to the options under metaslider:

    Home, Settings & Help

    If I rollback to the previous version its fine.

    Plugin Author Steve Burge

    (@stevejburge)

    Thanks @tspencer1966.

    I’m glad that the previous version works.

    So this is happens on all of the MetaSlider screens?

    I’m trying to think what might be different about your site. Is there anything particularly unusual about it? PHP version? Server? Age etc?

    Thread Starter tspencer1966

    (@tspencer1966)

    No, not that I’m aware of.

    It has been up for a long time, but all plugins, themes and WordPress versions are the latest ones.

    It does use a lot of plugins and also has Woocommerce installed. Its a site for a football club, so pretty busy.

    Plugin Author Steve Burge

    (@stevejburge)

    @tspencer1966 Thanks. This may be a plugin conflict. I’m looking for plugins that have the code you shared.

    Do you have this one installed? https://ww.wp.xz.cn/plugins/clearfy/

    Thread Starter tspencer1966

    (@tspencer1966)

    No I don’t

    These are what I have installed

    Advanced iFrame
    
    Advanced Local Pickup for WooCommerce
    
    All-in-One Event Calendar by Time.ly
    
    Asgaros Forum
    
    Background Update Tester
    
    Bellows Accordion Menu
    
    CC Child Pages
    
    Classic Editor
    
    Contact Form 7
    
    CookieYes | GDPR Cookie Consent
    
    Democracy Poll
    
    Easy Twitter Feed Widget
    
    Embed Plus YouTube WordPress Plugin Pro
    
    Extra product options For WooCommerce | Custom Product Addons and Fields
    
    Flamingo
    
    Google Analytics for WordPress by MonsterInsights
    
    Grid Kit (Premium)
    
    Insert Pages
    
    iQ Block Country
    
    Login Designer
    
    Loginizer
    
    MetaSlider
    
    Mixlr Shortcode
    
    New User Approve
    
    Order Export & Order Import for WooCommerce
    
    Page-list
    
    Print Invoice & Delivery Notes for WooCommerce
    
    reCaptcha by BestWebSoft
    
    ReCaptcha v2 for Contact Form 7
    
    RegistrationMagic
    
    Site Kit by Google
    
    TablePress
    
    WooCommerce
    
    WooCommerce Admin Bar Addition
    
    WooCommerce Advanced Free Shipping
    
    WooCommerce Conditional Shipping Pro
    
    WooCommerce emerchantpay Payment Gateway Client
    
    WooCommerce Google Analytics Integration
    
    WooCommerce PayPal Payments
    
    WooCommerce Royal Mail, Evri, & DPD Shipping Calculator Pro
    
    Wordfence Security
    
    WP Club Manager
    
    WP Club Manager - Player Appearances
    
    WP Club Manager - Sponsors Pro
    
    WP Mail SMTP
    
    WP Rocket
    
    WP Rollback
    
    WPForms Lite
    
    WP-ServerInfo
    Plugin Author Steve Burge

    (@stevejburge)

    Thanks @tspencer1966. Do you have a testing site where you can safely try disabling plugins?

    This is a unique error. I suspect it could be a conflict with one of the lesser-used plugins on that list.

    Thread Starter tspencer1966

    (@tspencer1966)

    I do, but need to update it.

    So, will create a new one and disable each plugin in turn to see if it fixes it. Might not be til next week now, a bit busy and away at the weekend.

    Plugin Author Steve Burge

    (@stevejburge)

    OK, thanks @tspencer1966. I’m glad to hear the previous version is working which gives time to fix this safely.

    Thread Starter tspencer1966

    (@tspencer1966)

    Actually had an hour to do this.

    And found the plugin, its called “Disable Admin Notices Individually” not actually in the list I sent you, don’t think it was the full list.

    But having disabled that, I no longer get the error.

    Plugin Author Steve Burge

    (@stevejburge)

    Thanks so much for that, @tspencer1966. Yes, looking on Github, they do have this code: .wbcr-dan-hide-links

    We’ll look to see what the conflict is.

    Thread Starter tspencer1966

    (@tspencer1966)

    Let me know when you have it fixed and I can re-enable that plugin. Can put with all the notifications at the top of the dashboard for now 😀

    Plugin Author Steve Burge

    (@stevejburge)

    Thanks for the help, @tspencer1966

    We can see the error now and have scheduled it for the next version of MetaSlider.

Viewing 13 replies - 1 through 13 (of 13 total)

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