Moderator
t-p
(@t-p)
try a few basic troubleshooting steps:
– Flushing any caching plugins you might be running, as well as server and/or browser caches.
– deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). When you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application provided by your hosting provider (cPanel…). Also remember to deactivate any plugins in the mu-plugins folder (If you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
– If that does not resolve the issue, try switching to the unedited default Twenty Fifteen Theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). When you don’t have access to your admin area, use FTP or SFTP or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
– If that does not resolve the issue, try resetting the plugins foldervia FTP or SFTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.
– If all the above steps do not resolve the issue, then try MANUAL updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.
I already used Manual Upgrade. Changed theme to Default TwentyFifteen, but still Notice displayed.
I found the issue with one of the plugins when active, I am dealing with their support.
But strange thing is the same plugin works fine with my other website.
Moderator
t-p
(@t-p)
I found the issue with one of the plugins when active, I am dealing with their support. But strange thing is the same plugin works fine with my other website.
plugin functions can interfere – this plugin’s functions must be iterfering with something.
You may want to check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
