Error all the time not Syncing

  • Resolved 360webfirm

    (@360webfirm)


    1 year ago

    all the time I have to delete plugin on website and your website and re add it and sync it and its getting VERY frustrating!

    May 24 2025 06:00:07: Error occurred while checking account status. cURL error 77: error setting certificate file: /home/xxxx/domains/xxxx/public_html/wp-includes/Requests/src/../certificates/cacert.pemYou can get support any time here: https://ww.wp.xz.cn/support/plugin/cleantalk-spam-protect.

    Syncing data with the cloud. Usually, it takes a few seconds. keeps on going every time. Does not Sync.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter 360webfirm

    (@360webfirm)

    1 year ago

    Now I am also gettign this mesaage

    May 24 2025 08:34:57: Error occurred while automatically get Access key. SERVER_ERROR NO: 11 MSG: Service has been disabled, please renew the license https://cleantalk.org/my/[email protected]&product_id=1

    Thread Starter 360webfirm

    (@360webfirm)

    1 year ago

    seriously getting tired of this.., happens all the time.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    1 year ago

    Hello,

    Please copy your access key from your CleanTalk Dashboard:

    https://cleantalk.org/my/

    Paste it into the access key field and save the plugin’s settings.

    Did it help?

    Thread Starter 360webfirm

    (@360webfirm)

    12 months ago

    I have done this my goodness so many times on several sites and it takes the code, and syncs (after I remove website from cleantalk and then add again and get new code), then when I log into website several days later same darn thing and its getting very annoying! It happens to a lot of websites. Do you play well with CloudFlare? Or Wp Fastest Cache? I have other sites using these and also CleanTalk and not issue, while some sites ( like 7 ) always have this sync issue. I would attach images but I cannot here..

    • This reply was modified 12 months ago by 360webfirm.
    Plugin Support sergecleantalk

    (@sergecleantalk)

    12 months ago

    For further investigation, please contact us at [email protected] or through our private Ticket System:

    https://cleantalk.org/my/support/open

Viewing 5 replies - 1 through 5 (of 5 total)

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