Error at Check Out

  • Resolved leahasana

    (@leahasana)


    4 years, 3 months ago

    When I did a test on the new subscription. I set the price to $1 for testing purposes. However, I get this error message at check out.

    Expired API Key provided: sk_live_n0****************************kciS

    Can you help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Swings

    (@wpswings)

    4 years, 3 months ago

    Hi,
    Thanks for using our plugin!

    Could you please elaborate on the error you’re facing on checkout and if possible please attach a screenshot too so that we can check and help you, also please let us know which payment gateway you’re using as of now for subscription orders?

    Thanks

    Thread Starter leahasana

    (@leahasana)

    4 years, 3 months ago

    Hi,
    The payment gateway is Stripe the plugin for stripe that I am using is Payment Plugins for Stripe WooCommerce.

    Here is the screenshot. https://paste.pics/d13b9e780adc951618802f06ae94a7b6

    Doing this I found another issue. It is asking for me to be logged into my account before I check out. People usually create an account during the check out process not before. Do I need to start another support topic for this?

    Thank you

    MakeWebBetter

    (@makewebbetter)

    4 years, 3 months ago

    Hi,
    Thanks for using our plugin!

    In reference to your query, please generate a new API key, use that new API key and run a test again. Also, if you are using the test order kindly use the test mode for Stripe, use the test API key and run a test again.

    In reference to your second issue, please go to WooCommerce -> Settings -> Accounts & Privacy, and enable the option “Allow customers to create an account during checkout”.

    Thanks

    Thread Starter leahasana

    (@leahasana)

    4 years, 3 months ago

    Thanks. I will try this on the weekend and report back.

    Plugin Author WP Swings

    (@wpswings)

    4 years, 3 months ago

    Hi,

    Sure take your time and update us in further any issue.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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