• Resolved neotechnomad

    (@neotechnomad)


    I installed the plugin, configured it and it ran its first backup after I finished configuration but it gives this error:

    “WARNING: fopen(/home/*****/public_html/wp-content/uploads/backwpup/ddbae4/temp/backwpup-ddbae4-folder.php): Failed to open stream: No such file or directory”

    I deleted and reinstalled the plugin and it still gives the same error. It seems that the plugin is not creating a required backup folder.

    With Filezilla, I checked the backup directory and the “backwpup-ddbae4-folder.php” does not exist.

    Why is the plugin not creating the required folder?

    Also, I just noticed that the plugin is not sending emails when errors occur.

    • This topic was modified 1 month, 4 weeks ago by neotechnomad. Reason: additional info
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  • Plugin Support Saransh

    (@saranshwpm)

    Hi,

    Thank you for reporting this.

    Could you please help us with a bit more information so we can investigate this properly:

    This will help us better understand what might be causing the issue on your setup.

    Looking forward to your reply.

    Best regards,

Viewing 1 replies (of 1 total)

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