Plugin Author
Malcolm
(@malcolm-oph)
StageShow logs a booking when the prospective purchaser selects “Checkout” and is transferred to the PayPal payment page to complete the transaction. Once the payment is made, PayPal issues an IPN request to notify StageShow that the transaction has been completed, and a confirmation email is then sent to the purchaser. If this IPN is not received before the expiry of the timeout period then it is assumed that payment has not been made and the prospective sale is cancelled.
A “Booking Payment after Timeout” error is generated when an IPN is received after the prospective sale has been cancelled. This can happen if the purchaser does not complete the purchase within the timeout period, or if there are communication delays between the PayPal server and your website server.
If you have any further information on the full circumstances relating to this error, please post them so this can be followed up further.
I made a purchase:
I received a paypal confirmation:
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You sent a payment of $0.18 USD
You’ve sent a payment of $0.18 USD to Chesapeake Children’s Theatre Inc., and you’ll be billed with Bill Me Later®, a PayPal service through your PayPal account.
We’ll send you an email when your statement is ready. For more information, or to schedule a payment to Bill Me Later, just visit PayPal.
It may take a few moments for this transaction to appear in your account.
Merchant
Chesapeake Children’s Theatre Inc.
[email protected]
410-463=xxxx Instructions to merchant
You haven’t entered any instructions.
Shipping address – confirmed
Shipping details
The seller hasn’t provided any shipping details yet.
Description Unit price Qty Amount
XANADU JR-2014-03-23 15:00:00-Seniors 60
$0.06 USD 3 $0.18 USD
Subtotal $0.18 USD
Total $0.18 USD
Payment $0.18 USD
Payment sent to [email protected]
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We receive…
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From: CCT <[email protected]>
Date: March 21, 2014 at 2:42:38 PM EDT
To: CCT – Ticketing <[email protected]>
Subject: Chesapeake Children’s Theatre & Performing Arts Center ERROR: Booking Payment after TIMEOUT
Reply-To: CCT – Ticketing <[email protected]>
This booking has been rejected because payment was made after the maximum time allowed.
The Order and Payment details are as below. Arrangements should be made to repay the payment.
Order Details:
Reference: 2PM25105AW461920J
Contact EMail: [email protected]
Purchaser:
xxxxx
xxxxxx
xxxxxx
Purchased:
[ticketQty] x [ticketType] for [ticketName]
Payment:
Total: $0.25
I just thought to check time zone settings in wordpress and paypal. Both were set to the correct time zone. new york.
I just noticed that my ERROR emails are arriving with a 3 hour time difference. What I mean is that I complete a test sale at 8pm, immediately pay for it, then my “This booking has been rejected because payment was made after the maximum time allowed” email shows a 5pm time stamp.
I’m on stageshowplus if that makes a difference.
Plugin Author
Malcolm
(@malcolm-oph)
Resolved. Incompatibility with WP 3.9 Beta. Fixed in v3.1
Hi mybiztek, could you tell the plugin that you used in http://cctheatre.org/meet-the-cast/ i like so much. Thanks a lot!
Oh, thank you for the compliment! I just whipped that together during lunch one day…
JK… Team Showcase
Very nice plugin. Lots of different options. Works very well.
