ERROR: Call to undefined function wxr_cdata()

  • Resolved hike734

    (@hike734)


    9 years, 3 months ago

    About a week ago, I started getting the error message pasted below. It happens every night. It appears that it’s happening when it’s trying to backup the WordPress XML file. Not sure where to start troubleshooting other than just skipping the XML backup for now. Any ideas?

    [20-Feb-2017 02:02:06] 1. Trying to make a list of folders to back up …
    [20-Feb-2017 02:02:10] Added “wp-config.php” to backup file list
    [20-Feb-2017 02:02:10] 3358 folders to backup.
    [20-Feb-2017 02:02:10] 1. Trying to create a WordPress export to XML file …
    [20-Feb-2017 02:02:26] ERROR: Call to undefined function wxr_cdata()
    [20-Feb-2017 02:02:28] 2. Trying to create a WordPress export to XML file …
    [20-Feb-2017 02:02:39] ERROR: Call to undefined function wxr_cdata()
    [20-Feb-2017 02:02:41] 3. Trying to create a WordPress export to XML file …
    [20-Feb-2017 02:02:52] ERROR: Call to undefined function wxr_cdata()
    [20-Feb-2017 02:02:55] ERROR: Step aborted: too many attempts!

Viewing 4 replies - 1 through 4 (of 4 total)
  • djandyj

    (@djandyj)

    9 years, 3 months ago

    Me too on multiple sites.

    Christina Fuchs

    (@vanvox)

    9 years, 2 months ago

    Hi,

    we are trying to reproduce this error. Can you please enable the wordpress debugging, run the job again and check the content of the debug.log file afterwards. Please see this doc https://codex.ww.wp.xz.cn/Debugging_in_WordPress about WordPress debugging. The debug.log is located in the wp-content directory of your wordpress installation.

    Thx for your help
    Christina

    Plugin Contributor Brandon Olivares

    (@cocreation)

    9 years, 1 month ago

    @hike734 and @djandyj, are both of you still experiencing this error?

    I think I’ve found where the bug is, but want to be sure. Can you let me know whether you have the WooCommerce ProductBundles plugin installed? I believe there is some conflict that arises between BackWPup and ProductBundles when an export is run. If you could verify that for me, that would be helpful.

    Plugin Contributor Brandon Olivares

    (@cocreation)

    9 years, 1 month ago

    @hike734 and @djandyj, this issue has been fixed and will be in the next release of BackWPup. If you’d like the fix before then, feel free to contact support [at] backwpup.com and we’ll be happy to provide it.

    Since this issue is fixed, I am going to mark this topic as resolved. If you have any other questions, feel free to let us know.

    If you are happy with our free plugin and support, please make us happy and take 30 seconds to leave a review. 🙂 We’d really appreciate that.

Viewing 4 replies - 1 through 4 (of 4 total)

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