Error “Cannot read properties of null”

  • Resolved Monoloid

    (@monoloid)


    2 years, 4 months ago

    Hi, I’m getting this error. Newest WP and PHP8.0.

    MESSAGE TYPE: (Javascript) TypeError
PROBLEM DESCRIPTION: Cannot read properties of null (reading \'annotator\')
SCRIPT NAME: content-ai-page.js
LINE: 1
SCRIPT LOCATION: https://........./wp-content/plugins/seo-by-rank-math/includes/modules/content-ai/assets/js
PLUGIN NAME: seo-by-rank-math

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    2 years, 4 months ago

    Hello @monoloid,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please head over to your WP Dashboard > Rank Math > Status & Tools > System Status and click the “Copy System Info to Clipboard” button, and paste it here so we can further analyze the issue.

    Looking forward to helping you with this one.

Viewing 1 replies (of 1 total)

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