Plugin Support
Darian
(@d0153)
Hi @aazztechcat
Thank you for contacting us — I’m happy to clarify this for you.
Based on the shortcode you shared, it does not appear to originate from your third-party shortcode plugin. Instead, it is generated by the built-in Calendar Embed functionality included with our plugin. You can find the official documentation for this feature here:
https://theeventscalendar.com/knowledgebase/event-calendar-embed/
If you’re experiencing issues specifically related to your shortcode plugin, we recommend reaching out directly to the plugin’s developer for further troubleshooting, as they would be best positioned to provide support for their implementation.
Please let us know if you need any additional clarification on the Calendar Embed feature.
Hi @aazztechcat ,
This thread has been inactive for a while. We’ll go ahead close this thread now, but please feel free to open a new thread if any other questions come up, and we’d be happy to help.
The shortcode was added using the “The Events Calendar” plugin, I create this shortcode exactly as specified in the provided link. I created another one in case it fixed the problem, but it’s still not working.
Plugin Support
Darian
(@d0153)
Hi @aazztechcat
To help us investigate this further, could you please share the URL where the issue can be observed on your site? This will allow us to check it on our end and provide more accurate assistance.
Additionally, if you’re using a caching plugin or server-side caching, please try temporarily deactivating it to see if that resolves the issue. Sometimes caching can interfere with how content is displayed.
https://theeventscalendar.com/knowledgebase/caching-basics/
Looking forward to your reply!
Plugin Support
Darian
(@d0153)
It seems this thread has been inactive, so I’ll go ahead and close it for now. Please don’t hesitate to reopen it—or start a new one—if any further issues come up.
I don’t have any cache plugin, I can’t share the url because in a internal portal with credentials
Plugin Support
Darian
(@d0153)
To help us investigate this further, could you please share the URL where the issue can be observed on your site? This will allow us to check it on our end and provide more accurate assistance.