• Resolved andra0412

    (@andra0412)


    Hi, I just download this plugin. and already set up the email template. but when I want to send the review email to my previous customer its saying Error code 1

    How do I fix this, please

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author CusRev

    (@ivole)

    Thanks for trying our plugin!

    Can you please let me know which version of the plugin do you have? 3.100 or 3.101?

    delpierro

    (@delpierro)

    Hi,
    I have same issue: “Error code 1” with version 3100. Hope to see the reason & solution soon!

    delpierro

    (@delpierro)

    I find that when deactivate plugin “autoptimize” or at least choosing not to optimize js option => clear cache => the review plugin works as normal. I think its a js conflict but not sure which one.

    Optimizing Matters

    (@optimizingmatters)

    Well, what JS errors do you see on the browser console when JS is optimized?

    delpierro

    (@delpierro)

    In recent time, i only install plugin autoptimize. Therefore I try to deactivate it first. After deactivating autoptimize, the customer review works as normal. When i turn on autoptimize without choosing js optimize option, the review email is still sent out. So I think js optimization is the reason.

    Plugin Author CusRev

    (@ivole)

    Can you please let me know if you are still experiencing this problem with the latest version of the plugin? If yes, please let me know your store’s URL.

    Plugin Author CusRev

    (@ivole)

    We haven’t heard from you for two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 7 replies - 1 through 7 (of 7 total)

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