Plugin Author
TikTok
(@tiktokbusinessplugin)
Hi @hostsolutionslabs – thank you for reaching out. This error happens when your store has already been connected to another TikTok for Business account. I have just disconnected the account from your store. Could you please try again?
If the error persists, we can schedule a call to resolve the issue live. Thank you.
hello @tiktokbusinessplugin , thank you so much for helping me! Yes now I managed to connect it!
I also wanted to ask you this: since in the future I may have other customers interested in connecting tiktok to woocommerce, how can I do it? Thank you so much
Plugin Author
TikTok
(@tiktokbusinessplugin)
Hi @hostsolutionslabs, glad it’s working now. If you encounter this error again, you can generally solve it by hitting the “deactivate” and then “activate” button on your plug-in manager.
If that does not solve it, then please do not hesitate to reach out via this support forum. Thanks!
Hi @tiktokbusinessplugin , so you mean I can use the same plugin on other sites with different tiktok accounts? I ask because before trying to connect today’s account I had the error message.
hi @hostsolutionslabs – yes you can use the same plug-in on different sites and connect the same TikTok account, but if one TikTok account is already connected to your current site, then you need to disconnect before connecting a new one.
Thanks,
Daniel
And so I who have created many sites for my clients how can I connect their tiktok profiles? Can you give me a solution? @danieldecorla @tiktokbusinessplugin
