Hi Michael,
Do you know what version of PHP you are running? I’m guessing the problem is with PHP version.
You may be able to just re name the directory
/kunden/427475_26474/webseiten/wordpress/wp-content/plugins/wp-maintenance-mod
to
/kunden/427475_26474/webseiten/wordpress/wp-content/plugins/wp-maintenance-mod.old
or anything really, so WordPress cannot find the plugin and therefore the error won’t persist, but that will only work if you do not need the wp-maintenance-mode plugin anymore.
Best of luck,
Jamison
Actually, I checked, your PHP is running version 5.2
The plugin says it requires PHP 5.6 or newer.
So updating PHP I think is your best bet, and then if that can not be done, using FTP or any alternative to manipulating files, and renaming the specific plugin’s directory.
Let me know if you need more help with either.
Best,
Jamison
Hi Jamison,
thanks for your reply … The only thing is that I cannot access the page to enter anything as what I see is only the error code. Do you have any idea on how to access the admin area of the blog?
Best, Michael
Hey Michael,
FTP is your best option. Once you access FTP, you can rename the folder of the plugin as I said, then your website will more than likely work, and you will be able to enter the backend.
If you do not know your FTP credentials or have FTP access, then you might want to contact your host.
If you have a cPanel, then you can always just use File Manager instead of FTP, which will give you a windows explorer kinda interface to work with.
I can send you guides on how to FTP but you will still need to know credentials which I can’t give. Your best option might be contacting the host provider, if you call or e-mail them, they will probably verify your account and would be more than happy to modify a file for you (Probably the easiest request they will get all day so they should be nice about it).
Let me know if you need more info,
Jamison
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This reply was modified 7 years, 2 months ago by
jamisonb.
Hi Jamison,
I am not really into the subject, but as I do have access to the customer’s area on my host’s site, it might help if you tell me how to FTP …
All the best, Michael
What I do have are the following details:
FTP host
SSH/SFTP-Key Fingerprints
Username
Sure, I can give you some info, but it depends on the setup on the server, so it’s again something your web host could answer better for you.
You will first want an FTP client program, Filezilla is popular, cyberduck is also popular.
Once you download and install it is a pretty basic program, it will ask for host, username, password, and port.
If it’s filezilla, then you can go to file >> Add Site and since you have an ssh/sftp key, and not a password, change protocol to sftp, try supplying the username, the host, and I would go with port 22, and select your keyfile
https://blog.runcloud.io/2018/02/10/filezilla-sftp.html
that site goes over the process a bit.
Cyberduck is more for Mac, which I, unfortunately, do not use, but it works the same way, just a different interface,
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This reply was modified 7 years, 2 months ago by
jamisonb.