Error code: SBOX_FATAL_MEMORY_EXCEEDED

  • wild12k

    (@wild12k)


    4 years, 2 months ago

    Hi. Only been using WordPress for a week to build a simple site using WP 2022 theme. Getting the above error message when I click on ‘Wordpress Hosting’ from my hosting company’s dashboard. It was working fine last night.

    Contacted hosting company – advised that it a local problem as everything fine their end. This is confirmed as not getting the error code when I access the WP hosting function from a laptop using the same wifi connection.

    Tried different browsers and get the error message in Chrome and Edge. Mozilla Firefox just hangs up.

    Tried so far: checked browsers are up-to-date, cleared cache, rebooted, removed extensions, tried incognito mode, scanned with Defender and Malwarebytes, turned off antivirus – nothing helps.

    Advanced System Settings on PC – changed paging file size to 12000 MB (don’t know if this is right – followed YouTube video) and rebooted. No change.

    Any advice please? Could it have anything to do with the plugins I installed yesterday (SeedProd for a landing page and MonsterInsights), or could it be a Windows or PC settings issue?

    Many thanks.

    • This topic was modified 4 years, 2 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 2 months ago

    “Advanced System Settings on PC – changed paging file size to 12000 MB” has nothing to do with anything. Do you have any plugins installed that might have anything to do with “SBOX”?

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://ww.wp.xz.cn/support/article/debugging-in-wordpress/

    Dion

    (@diondesigns)

    4 years, 2 months ago

    I’ll bet if you typed SBOX_FATAL_MEMORY_EXCEEDED into a Google search, you’ll find the reason for the message, and how to fix it. (FYI, it’s a long-standing issue in the Google Chrome browser.)

    Thread Starter wild12k

    (@wild12k)

    4 years, 2 months ago

    I have already done that – all the actions I listed in my original post were a result of Googling the error. Nothing that I have done from those articles has worked – and it’s not just chrome that is the issue.

Viewing 3 replies - 1 through 3 (of 3 total)

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