We have the same trouble, but i don’t have a “error” only don’t connecting after of sign my stripe account.
Plugin Support
Darian
(@d0153)
Hi @luxworx
When I check about the error, it seems the one triggering the API (your website) doesn’t have the CA certificate installed on their end when invoking an SSL request.
Could you please confirm if your website has an SSL certificate? Also, kindly share the URL where you’re experiencing the issue, and if possible, provide a full-page screenshot of the error (with any sensitive information blurred).
Plugin Support
Darian
(@d0153)
Hi @luxworx
Could you kindly share the URL where you’re experiencing the issue, and if possible, provide a full-page screenshot of the error (with any sensitive information blurred)?
Please also provide the versions of the following. This will help me understand how your system is set up.
- PHP
- WordPress
- The Events Calendar and Event Tickets
- Theme
Hi @luxworx ,
Thank you for your message and the information.
It looks like your site is not forcing HTTPS protocol (see Why should you use Force HTTPS on your website? and https://go.screenpal.com/watch/cTnQQrnhX1A). In that regard, I would recommend reaching out to your WebHost for proper configuration on forcing HTTPS on your website.
Plugin Support
Darian
(@d0153)
Hi there,
It seems like it has been some time since we received a response from you, therefore, I will consider this matter as resolved. If you require any further assistance, please do not hesitate to start a new thread.
