Error: Connect second WooCommerce website

  • Resolved davidadam

    (@davidadam)


    3 years, 7 months ago

    Hello,

    I trid to connect a second WooCommerce Website to my Mailchimp account.

    I created another audiance and connect to them.

    My Journeys status – which is connect to another WooCommerce – go to Paused status.

    The first journey was abandoned cart. The secont what is paused it was product upsell.

    But when I would like to select the Store Name in the abandoned cart journey, it wasn’t any option.

    I speaked with the Mailchimp support, and they sad to my if I will write to the problem here, it will be solved.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support khungate

    (@khungate)

    3 years, 7 months ago

    Hi @davidadam, let’s check to make sure you’re connected correctly. Can you enable Remote Diagnostics from the Settings tab of the plugin & provide the URL’s you’re trying to sync to? We should be able to spot anything that’s out of place that way.

    Thanks!

    Plugin Support khungate

    (@khungate)

    3 years, 6 months ago

    Hi @davidadam, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

Viewing 2 replies - 1 through 2 (of 2 total)

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